1. Introduction
Welcome to RankSaga. These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms.
Company Information:
- Company Name: RankSaga
- Business Type: AI Consulting and Development Firm
- Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Contact Email: hi@ranksaga.com
If you do not agree to these Terms, please do not use our services.
2. Acceptance of Terms
By accessing our website, engaging our services, or entering into any agreement with RankSaga, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms apply to all users, clients, and visitors of our services.
3. Services Description
RankSaga provides AI consulting and development services, including but not limited to:
- AI strategy and consulting
- Custom AI solution development
- Machine learning model development and deployment
- AI system integration and optimization
- Technical advisory services related to artificial intelligence
- Data analytics and AI-driven insights
Our services are provided on a project basis or through ongoing consulting arrangements as agreed in separate service agreements or statements of work.
4. User Obligations
When using our services, you agree to:
- Provide accurate, complete, and current information
- Maintain the confidentiality of any credentials or access information provided
- Use our services only for lawful purposes and in accordance with these Terms
- Not interfere with or disrupt our services or servers
- Not attempt to gain unauthorized access to any part of our services
- Comply with all applicable laws and regulations
- Respect intellectual property rights
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, materials, software, designs, methodologies, and proprietary information provided by RankSaga remain the exclusive property of RankSaga or its licensors. This includes but is not limited to:
- Our website content and design
- Proprietary AI models, algorithms, and frameworks developed by RankSaga
- Documentation, reports, and deliverables (unless otherwise specified in a service agreement)
- Trademarks, logos, and brand elements
5.2 Client Intellectual Property
Any pre-existing intellectual property owned by you remains your property. Custom solutions developed specifically for you may be subject to separate intellectual property arrangements as detailed in your service agreement.
5.3 License to Use
Subject to these Terms, RankSaga grants you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes only.
6. Payment Terms
Payment terms will be specified in individual service agreements or statements of work. Unless otherwise agreed:
- Invoices are due within the payment period specified in the relevant agreement
- Late payments may incur interest charges as permitted by UK law
- We reserve the right to suspend services for non-payment
- All fees are exclusive of VAT unless otherwise stated
7. Confidentiality and Data Protection
7.1 Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our engagement, in accordance with any separate confidentiality agreement or as required by law.
7.2 Data Protection
RankSaga is committed to protecting your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our collection, use, and protection of personal data is detailed in our Privacy Policy.
We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or destruction.
8. Limitation of Liability
8.1 General Limitations
To the maximum extent permitted by UK law:
- RankSaga's total liability for any claims arising from or related to our services shall not exceed the total fees paid by you in the twelve (12) months preceding the claim
- RankSaga shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- RankSaga shall not be liable for any loss of profits, revenue, data, or business opportunities
8.2 Exceptions
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded or limited under UK law
9. Indemnification
You agree to indemnify, defend, and hold harmless RankSaga, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services in violation of these Terms
- Your violation of any law or regulation
- Your infringement of any third-party rights
- Any content or data you provide to us
10. Termination
10.1 Termination by You
You may terminate your use of our services at any time by providing written notice to us at hi@ranksaga.com.
10.2 Termination by Us
We may terminate or suspend your access to our services immediately, without prior notice, if:
- You breach these Terms
- You fail to make payments when due
- We are required to do so by law
- We determine that continued provision of services is no longer commercially viable
10.3 Effect of Termination
Upon termination:
- Your right to use our services will immediately cease
- Any outstanding fees remain due and payable
- Confidentiality obligations will continue to apply
- Provisions that by their nature should survive termination will remain in effect
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Dispute Resolution
12.1 Informal Resolution
We encourage you to contact us first at hi@ranksaga.com to resolve any disputes informally before pursuing formal legal action.
12.2 Formal Proceedings
If informal resolution is not successful, disputes will be resolved through the courts of England and Wales in accordance with Section 11 above.
13. Changes to Terms
RankSaga reserves the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending an email to the address associated with your account (if applicable)
- Including a notice on our website
Your continued use of our services after such modifications constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use of our services.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with any separate service agreements or statements of work, constitute the entire agreement between you and RankSaga regarding the use of our services, superseding any prior agreements or understandings.
16. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition, or any other term or condition.
17. Force Majeure
RankSaga shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: hi@ranksaga.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
19. Effective Date
These Terms and Conditions are effective as of the date you first access our services and will remain in effect until modified or terminated in accordance with these Terms.
Last Updated: 29th December 2025